I took mine and powered it off. All it took was 10 seconds without having to remove any screws or clean the inside of the glass, etc. You will need a T10 Torx head driver to remove the panel. HP has scanned your product but currently has no suggestions for driver updates. Check the white ribbon cables on left, as view from the rear, to see if they are plugged in all the way. There’s also a doc on www.

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Plus I’ve scanned easily 20, different items as well. They come from the scanner. Recently it started refusing to power back on if it was powered off while the computer was on.

Followed your advice and voila, Problem solved. I have a spare latch or two. Please verify your product is powered on and connected, then try again in a few minutes.

I need the black part of the asembly or the whole assembly Also, there is a plastic disc on the LH side, likes a clock seting, thread through a squre black connecter. Dear All, Yp there any way to by-pass the “carrige jam, open door” message and use the all-in-one as a scanner only? I then sharpied all down that edge of the strip because it wasn’t very dark originally.


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Had the same ” aligning print page” forever problem. HP is compiling your results. The list of recommended drivers for your product has not changed since the last time you visited this page. Be sure to note it’s orientation. I obviously have a scanner but I can’t scan. I’ve been looking for a solution for about six months. Unfortunately, it only initialized once after that.

Input tray – sheets – Legal 8. Partial resets didn’t help. Pls advise should I further remove the circuit board on the RH side? If the carriage won’t move, then that’s a carriage jam. This doesnt work for this scanner because when it goes throught the power 210 test sequence, it moves to the left then all-in-oen back to the right in large incraments and passes the white strip and goes too far.

Of course in my unbiased opinion as a computer consultant, even the worst HP printer beats a canon or Epson All In One.


Remove the rear cleanout door and clean the large rubber feed rollers with water. Now it’s back to itself again. I followed Bert’s instructions a few times!

You mentioned you hpp some spares. Select your operating system and version. My printer also does the align cartridge over again and again and again. I’ve stuck with Aero because I’ve had no problems with it.

I reinstalled the software. Please let me how how can I get another one – Anonymous.

HP PSC All-in-One Printer series User Guides | HP® Customer Support

I have hp psc series, when i turn on and then after inizialys progress 21110 is a noise sound until error message display “Scan Failuer, please turn off and turn on again”. My old All-in-one printer in initialization test stage shows “Catridge Jam. Robert, I just had the same thing happen to me, same latch and everything.